[Hugh R]

Go to small claims and get a judgement, then I believe the insurance company has to pony up. A friend of mine had his leased MB hit hard and he insisted on the work being done by Mercedes. He argued to the judge that with Carfax and such, he faced a huge hit when he turned the car in if the work was not done by Mercedes. The judge bought his logic and awarded him about 2x what the insurance company was offering to go to Joe's body shop.