[Bill Douglas]

Ummm, local is not always best. I had four goes at getting a distributor cap for a Toyota Corolla from the Local agent. I couldn't believe it. In New Zealand Toyotas are the most common car and most of them are Corollas, and a distrutor cap - well it's not very exotic. Jeez, they even phoned me and said sorry about the mixup yesterday and we have the part in front of us if you would care to come and collect it. Even then they didn't have the part. I now drive for 45 minutes to the next dealership without even calling in. I don't know how many potiential customers I've put off going there.