[dtw]

I've used them all. All my business has been with DHL for 2+ years now. They're not perfect, but they seem much more interested in doing right than brown or fedex. The rates I get are also unbeatable. I probably send and receive in a year what Wayne sends in a day or two, but I still have over 100-200 tx/year and they have been really great.

That said, procon, they did the exact same thing to me a couple months ago. I raised hell, as the package was absolutely critical. I think the driver got fired. The driver on my route at home since then is the best I've ever had. If I put in a pickup call, he's literally there in like 3 minutes. I don't know how he does it.