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When I opened my business, we chose DHL and FedEx. (UPS was not in the running due to previous problems.)
DHL had better rates, but were consistently pissing off our customers with oddball delivery times, failures to deliver, failures to leave notices, etc. We dropped DHL in short order and FedEx is now our only carrier.
As mentioned above, they're not perfect but better than the others in my experience.
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The souls of the righteous are in the hand of God, and no torment will ever touch them.
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