I recently sold a soccer shirt on ebay, and the guy who bought it is asking to return it because it doesn't fit him. Since I didn't respond the first time he asked, he is now threatening to leave me negative feedback if he doesn't hear from me.
I did not specify a return policy in the auction description, but I clearly stated the size of the shirt, and I feel that it is his responsibility to determine whether the shirt will fit before bidding on it.
What do you all think I should do? I'm not an experienced ebay seller, and I really don't want to get a negative feedback just cos this guy's pissed off that he can't return the shirt.
Should I let him return it, or not?
Meant to add, this guy has been a jerk from day one, as soon as he paid for it, he immediately emailed twice asking when it would get there. Since I hadn't mailed it yet, I did not know. I told him I would find out, and the next day emailed him telling him it should be there by the end of the week. So he emails me back 3 days later and says it hasn't gotten there.
then, yesterday, he emails me saying he got the shirt but it didn't fit and could he return it, adding that he would pay for shipping. Now, he's threatening to leave me negative feedback if I don't take the shirt back.
This is his exact message to me a few hours ago: hi is still me and this is the last warning before i leave a negative fedback on you can i return khan shirt i will pay the shiping thank you,,,,,,,,,,