Quote:
Originally Posted by schamp
DHL uses independent contractors. The managers of the terminals do work for DHL. DHL just flat out sucks. I always try and use someone else and if given a choice when someone is shipping to me ask for someone else. I would ask for a refund and if they don't give it then call you credit card company and dispute the charge. Oh, they don't care that you didn't get you package and don't care that you are mad. They don't deliver on time every day.
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I had a few beers this evening with a buddy of mine that flies for UPS and he told me that they are starting to ship DHL packages in various markets......don't recall where but I will get w/him to refresh my memory.
I've heard the same about the level of service (or lack of) withing the US but in the same breath, I hear that they do well in Europe.