[Dottore]

So...in case you guys are still out there...

I cannot set up dad's account on mom's machine. But I can set up mom's account on dad's machine.

But because I can send and receive emails from dad's machine via ISP Webmail - I'm thinking the user names, password etc must all be correct.

The advanced mail settings - and all other settings in both computers are identical (except for user name and password).

Also, when trying to send mails from dad's machine, I do not get error messages - but the computer just hangs with the little wheel spinning endlessly.

Now I'm a complete Luddite, but all of this suggests to me the problem is not with SMTP settings - but rather a software glitch.

So I've decided to reinstall OSX and apps , and set up the SMTP protocols all over again, reboot and pray. But this could take awhile.

Any thoughts or suggestions?