[Porsche-O-Phile]

You ordered silver, you got white. It's not what you paid for and he didn't deliver what he said he would - end of story.

If he couldn't get the silver, he should have made a phone call to get your okay for a substitution before proceeding.

You are entitled to either a credit on a mutually-agreed-upon value of the silver versus white material OR a full money-back/return negation of transaction, whichever you prefer. Depends what's going to make you happier here. Personally I'd stick it to the guy for being a prick and demand the full $2,500 back and return the sail. But you may decide that a simple credit will satisfy things.

Either way, I think you're entitled to something here and I wouldn't be the least bit shy about going after it. Guys like this frankly p1ss me off - bait-and-switch bull****. Either that or simply lazy, non-communicative, unprofessional schlockers. I can't stand either.