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Formerly bb80sc
Join Date: Aug 2001
Location: Hollywood Beach, CA
Posts: 4,361
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Crappy situation to be in. However, now the customer has to call into play your quality assurance process, mfg process, etc.. They are probably thinking "yeah, this time it was a 5.00 cost, what about next time"
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Cheers
-Brad
2015 Cayman GTS
2015 4Runner Limited
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