[BlueSideUp]

I don't know if this will boost your confidence....

I sat next to a service manager for a Lexus dealership on a flight a few months ago. It seems that the first generation RX300s tend to grenade transmissions around 100K miles. He has authorized goodwill repairs for customers who have had their vehicles serviced at his dealership. I asked if he would do the same for a guy who did his own service and he said no.

For him it's a business decision as a service manager, you've brought no money to his department's bottom line.

I have a feeling that a good relationship with the service manager can go a long way, they might go to bat for you.