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Yep, I had some things on my Audi covered after its warranty had expired. Customer service and repeat business are very important to these shops, but profitability is too. It's a fine balance but an astute service manager should realize that if you are satisfied with them and find some reasonable arrangement, then you are likely to come back in the future and bring them more business.
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Chris C.
1973 914 "R" (914-6) | track toy since 2003
2009 911 Turbo 6-speed (997.1TT) | weekend weapon
1964 356C Coupe | family heirloom
2021 Tesla Model 3 Performance | daily driver
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