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Rick, I agree. But, it's more that it sets the stage as to what kind of customer you are. Do you tinker at home or do you bring your bike to a BMW service center for oil changes? (rhetorical) Common sense rarely comes into play on these issues. BMW is more willing to negotiate with a "team" player.
BMW AG and Mottorad have a long history of design issues and an equally long history of publicly pretending they don't exist. Look at the rear shock mount problems on E36 BMW cars. They tore off the chassis! BMW still has not admitted to the defect even though aftermarket fixes are the first thing you look for if you are buying a 95 M3. There are many other examples.
BMW doesn't seem terribly concerned with the dissatisfaction of a few (hundred) people when their sales are ever increasing. The GS bikes are hugely popular and far and away their best selling bike. Sadly, it's well known that BMW has switched it's focus from hardcore enthusiasts to marketing. That started in the 80s with the 320i that so appealed to the Gucci set. Now they market a 4000 lb M3 as their "sports" car. Not that the GS bike and the M3 are bad. Not at all. I love the GS, but it could be so much better and it's not the standard of reliability that most of us thought.
Fwiw - I did a search on the MOA website. There has not been an inordinate amount of complaints on faulty odometers on hex heads.
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