[KaptKaos]

About 6 weeks after I got back from vacation, I got a call from the rental car company saying that the car I had rented on vacation had damage to the bumper. They said that they had mailed me info, but I never received it. Turns out, they mailed it to my old address.

The rental was more than 15 days, so my credit card company is declining the deductible coverage. My regular insurance paid something, but I am not certain how much.

1) As far as I know, the car was fine when I returned it, got the receipt and flew home.
2) I have never seen any picture of the "damage" that cost $800 to fix.

I have told them I returned the car without damage.

What are my options/rights here? I still don't think there was a problem with the car when I returned it, but I don't know what to do.

TIA