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Mike,
Have you tried just popping the software CD back into the laptop and attempting to install it again?
Also, If that doesn't work, you may be able to download a newer version of the software from the printer's manufacturer's web site. What kind of printer is it?
Randy
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84 944 - Alpine White
86 Carrera Targa - Guards Red - My Pelican Gallery - (Gone, but never forgotten  )
One Marine's View
Igitur qui desiderat pacem, praeparet bellum
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