[Carrman]

40 something years old, long time eBayer, I've sent and received so many packages over the years and NEVER had a single one lost.

I bought a complete set of 80s Carrera door panels from a fellow Pelican. He sent them promptly, but forgot to send the door pockets in the package. So he sent those separately a few days later.

In the meantime, I had started redying the panels to get them ready for my car, ordered new carpeting to redo the pockets, anticipating that the pockets would be following any day.

Well, a few days passed, then a week, and no pockets! Checked with UPS tracking, and it showed that the package reached the Vernon distribution center here in California (about 40 miles from my house). Normally it stays in Vernon for a day or less, but tracking shows it never left.

Finally, after about a week, it says "Your Package has Experienced an Exception."

Which is apparently a weak euphemism for "We have no #@%#$ clue where it is!"

Has anyone had that happen to them? Is there any chance I'll get it? Is there anything I can do, as the recipient, if I call them?

It's really a bummer because I can't complete the project without the pockets.

(The seller BTW has been great, they've been all over UPS trying to get answers.)