[juanbenae]

got a nano for christmas and am having a hell of a time getting it to work. in fact ive already returned one and the 2nd is doing the same thing, meaning user error.

the facts- windows XP, it is recognized by "my computer" and is shown as a connected device, in a working USB port.

the unit- 1st unit charged for a full day and the screen continues to read "connected eject before disconnect", although when docked to my computer none of the ipod exterior buttons work, i cant pull up the menu or get it to react.. it states in the small included packaging when plugged in it should prompt me through instructions and such & ive been unable to get this to do anything. when i explore the ipod file it asks using what formate do i want to open it with? i tried the windows media player but it says no go.

i am about ready to chuck this thing out in the yard after trying the ipod help site...

thanks in advance,

toby