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If you are going paperless you need the very best and most reliable scanner you can get. Speed and autodocument feeder reliability are key. I looked into this for a medical practice and went with a Kyocera Mita, and have been very happy with it. It scans and sends to the computer and will simultaneously email and/or fax the document automatically at the same time (for off site backup purposes). I also went with a full service contract for fast onsite service and all supplies. It is a "big box" machine that also prints and faxes. All of the information flow through the office is now through this machine. If you really go paperless, the machine will become the central component of your information processing and storing and will become as indispensable as your phone system. Don't go cheap. The reason I went with this is three fold-
1. I previously used a Kyocera and never had any service issues over a 5 year period (no service contract, but used it only as a volume copier).
2. The scanning speed is really important- this sucker will scan a large medical record (100 pages or so) through the ADF and send it in PDF (or other) format directly to a networked computer and simultaneously to an email address in about a minute.
3. It uses a twain driver that allows me to scan records and link them automatically into my office database. Not all drivers for the "Big Box" scanners will work with other third party databases that you may want to link your scans to, without other intermediate steps.
I highly recommend it. I dealt with James Ruley of One Source 800-875-8843.
Just my .02- good luck
Charles
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