So I picked up a form from the DMV a few weeks ago.
I fill it out and according to the wording at the bottom I can either submit to my local DMV office or mail it in to the address provided.
I figured things would 'move faster' if I took it in with my $5 fee.
Napa Dmv is known to be one of the best/fastest offices in the state and thing usually go well in there. Not today.
I wait in line for about 15 minutes until my turn to start the process.
I tell the guy I want to submit my completed form and pay my fee.
he says he doesn't know if they can do that. HUH? I show him on the bottom of the from that it is my option to walk it in or mail it.
He gives me a waitng ticket and tell me to go sit down until the next available 'technician ' can answer my question
I sit and wait for another 15 minutes until my number is called. Here's where the madness begins! I am routed BACK to the desk of the original guy!! I actually said to his face "you've got to be kidding me?. I waited just SO I could come back and talk to you?"
He gets up and takes my form to 'someone', comes back and says, "no we can't do that here".
I show him ON THE FORM where it clearly states that I CAN.
He fumbles around on the keyboard, picked up his cell phone like he was going to call for back-up and finally agreed to accept my form.
Then I say, "aren't you going to take my $5?"
He was fumbling and bumbling again. I thought he was going to try and make change for my $20 out of his own wallet.
I should have just mailed it!!