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Your on target 100% Jeff. Its a great shop. Many of those guys have worked there for many years. Really dedicated to the bikes and riding.
I took my Monster there for its 6k service. It had been in their shop one time, 4 years earlier. One of the service techs took one look at it and said, "I know your bike. Its got an open airbox and a low idle, doesn't it?" Whoa! I couldn't believe how much he recalled about the bike. They really seem to live and breath the stuff.
Harley has way, way over hyped their brand. Shame, because they are making the best bikes they have ever made. My step-mothers brother (my uncle in-law?) was a Harley driver for years. This year at deer camp he told me he got rid of it and got a BMW. He was tired of the 'dress code' and jerks in their HOG jackets. For a guy that lives in Green Bay to be talking that way.....the Harley brand has some dry rot.
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2022 Royal Enfield Interceptor
2012 Harley Davidson Road King
2014 Cayman S, PDK
Mercedes E350 family truckster
Steam locomotive. Yes, you read that right.
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