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A lot has to do with the ownership/management of the shop, IMO. Ducati of Seattle seems like a good place, where people actually ride and are passionate about the marque. MotoCorsa in PDX seems decent, too. And I think Pro Italia here in LA is similar. But I've also been to another Duc shop (which shall go nameless, but is also located here in LA) where I didn't get the same vibe--where style ranks more important than mechanical substance. And that seems to hold true of both the employees as well as the customers; hey, at least they fit together, well. FWIW, my personal favorite shop is probably BCM. Good bunch of guys, there.
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1987 Venetian Blue (looks like grey) 930 Coupe
1990 Black 964 C2 Targa
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