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Registered
Join Date: Aug 2001
Location: Brighton UK since 11/2012
Posts: 3,170
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Quote:
"I must say I may have a different attitude about bikes and dealerships - of whatever brand. I have a liter bike I really like to ride, but to me it's a way to get me there & back. I suppose that comes from the days long ago when I had a bike for transportation - my only means of transportation for many years.
I do my basic maintenance but any more than that, I just don't have time for it. So I take my bike in to the dealership for anything more than I have time to do. I could care less about how the place is, who is there, or what they think or wear. There is a dealership for my bike brand along with several others about 15 minutes away. They have a good supply of maintenance items and parts. Their repair department also does a very competent job. When I'm there, I get what I need, ask the questions I need to ask and I'm outa there. I couldn't even describe anyone there after I leave"
And they should care about you?
Customer/business is a two-way relationship. The business is there to take in interest in the customer and his/her vehicle, the customer should do the same.
I can only see your attitude working when visiting Safeway.
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From November 2012; Precision Porsche Specialist
Sussex UK, +44 (0)1825-721-205
2001-2012 Gerber Motorsport Inc. 206-352-6911
07.15.06 1996 Ducati 900SP. Suprisingly enough, it's red
08.16.09 1999 Kawasaki ZRX1100. Green.
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