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I understand your frustration, 4 weeks is a long time. And I dont want you to think that I am taking the shops side . But...
As a shop owner/mechanic myself, justs wanted to give you my two cents. Every once in a while, a stumper rolls in the shop, and gobbles up hours and hours of my time, and sometimes at the end of the day after spending 8 hours pulling out my hair, scanning, checking sensors, measuring fuel pressure etc..., I still have no idea what is wrong. Sometimes I have to walk away for a day or so , and do some research. Or come back to it when my head is fresh. I wll usually put 3-5 hours in one of these stumpers, before I call the customer, and explain that I am going to need a whole bunch more time The shop probably also had other jobs coming in as well, and cant always put a tech on your car for the whole day. And then after I think I have figured out the problem, I will somtimes have to wait a couple days for parts.. Every once in a while what will come in as a simple job ends up being a giant time suck. They probably also have a bunch of diagnostic time in it that they cant bill you for. and have probably lost their ass on this job. Although , I could be wrong, they may have been leaning on your fender drinking beer. ALso , I hate to call customers before I have figured out what is wrong. After I have beat my head against your car all damn day , I am frustrated, and a little pissed off, the last thing I want to do is call you and say " I have no idea what is wrong with your car", of course though ,there should have been some communication with you to at least keep you posted Rarely does a job sit at my place for a month, but I recently waited over a month for some Hydrualic lines for a BMW, and the customer liked to call me every day to check on the status. I also recently had a 914 that would intermittently cut out, and that took me almost a month and a half to figure out( between other jobs of course)
If you have had good luck with these guys in the past, maybe talk to them, and see what the problem was, and if they were genuinely having a real hard time figuring out your car, maybe you want to give them antother chance. It is hard to find a good wrench. There are a lot of great independent shops out there, but there are also a bunch of hacks out there as well. Hey best of luck , hope you get your car back running. Just wanted to give you the other side of the story before you go in and rip their heads off.
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No left turn un stoned
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