Quote:
Originally Posted by Bill Douglas
You shouldn't have to pay for them "not knowing what they are doing". If you took it to Toyota they would have pluged the right diagnostics tool into it and found out exactly what the problem is and fixed it in a couple of hours. This place of amatures should only be paid what Toyota would have charged. If they are too mean to buy the right diagnostic equipment that's their problem, not yours.
Don't pay more Toyota would have payed, and if tey don't accept this take it to the small claims court with a quote from Toyota.
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Not really, my brother runs service for the largest Toyota dealer in S. FL.
He's one of Toyota's top 10 guys nationally and is on the board that manages the training program for new techs.
Even he gets stumped sometimes.
EX, he had a car that kept coming back for weird electrical problems. As usual the car never acted up when in their shop.
After some time he noticed a pattern, each visit was preceded by rainy days.
He had customer bring the car in and they soaked it.
Turned out to be a moisture problem.