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The independent Porsche shop I used to work at, and help now with hard to find parts, turns down work all the time. He won't work on 944s for example. If you turn out to be a "difficult" customer, your car is done to spec and then he won't work on it again.
I agree with Jim. Using your professional experience gained over 15 years, you knew it was going to be a tough job. Padding the estimate knowing you are going to surpass a "by the book" job would have been a wise business move.
What's worse? A high estimate in which the final bill matches, or may even be a little lower?
Or a "by the book" estimate which is surpassed and then the customer thinks you are trying to rip him off?
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Tru6 Restoration & Design
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