[jyl]

Nardelli came from GE. He had no retail background. Didn't understand the customer experience or thought he could assess it through metrics. He pushed to win on those metrics and didn't see that he was losing the customer. Kind of like Westmoreland in Vietnam, focused on body counts. Nardelli is failing at Chrysler too, but I don't know who wouldn't. I don't think even Steve Jobs could save that company.

Quote de VINMAN

Home Depot has disgustingly declined over the years. I would much rather go to Lowes.

I prefer to buy my materials at my local lumber yards but that isnt always possible, as the local guys have crappy hours. Being that most of my contracting work is either weekends or in the evening after my regular job, Im stuck with the box stores.

HD was good back in the old days when the salespeople actually had to have real life work experience in the dept they worked in. Now they are mostly HS kids and cluless lay people. Half the time I am in there, I end up helping other customers with what they need.

Giardelli? or whatever his name is ran HD into the ground, walked away with 1/4 billion and is now running Chrysler Corp. for a private equity firm... good work if you can get it. The guys sole objective at HD was to up the numbers by getting rid of knowledgable higher paid employees, depleting inventory, letting the stores go to ruin then collect his monster bonuses.... a true captain of industry.