[Rick Lee]

Well, that leads me to another issue. Around 2000 I was selling DSL and got handed a very irate, a$shole of a customer, who I don't even think was a customer at the time. He was the kind of person no one would think it worthwhile to deal with, even if he had been a customer. And my boss told me to get rid of him. He posted some of our email exchange to a review site that still comes up when I Google my name. Now, it was a long time ago and turning angry customers into happy ones is something I'm pretty good at in my job. But this guy was just a prick. There are a few other folks with my name who come up in a Google search, but this bad one has my company name on it and it's on my resume too. So it wouldn't be hard to match the two. I guess there's no way of getting that pulled, is there?