Quote:
Originally Posted by mikester
I'm not the one who lost his cool.
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Exactly why hanging up on him would have been a bad idea.
No one can deny that you did everything that YOU knew you could do to solve the problem as well as doing everything that HE asked you to do to solve the problem.
You are clean.
This is either a one time blow up or will be a pattern with him.
Who knows, maybe the wife gave him a bunch of crap for giving his young boys a slingshot which they used to punch a hole in the neighbors window and it's gonna cost him $800 to fix.
Maybe he's just a dick.
I've been on both sides of this before.
Learned the first time that it's better to stay cool, the other guy will always look like an ass and you will look like the professional.
That approach served me well thru many encounters.
Forgot it once and coincidently it was the LAN guy that got me so worked up I found myself poking the CEO in the chest while screaming in his face "you're god damn ****ing right you will". Not a career move I recommend.
Good thing the CEO was a long time associate/friend and the guy that set me off had a reputation as an asshat, otherwise I woulda been the one hittin the bricks.