Quote:
Originally Posted by onewhippedpuppy
That sort of service (or lack thereof) is a HUGE obstacle to Cadillac ever being a true premium brand. Many premium brands also provide you with a premium dealership experience.
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I know of no GM product dealer in this part of the world that will provide you with anything even remotely resembling a "premium dealership experience".
Contrast that to the Lexus, Accura, Porsche, Mercedes and BMW dealers—all of which at least aim at that objective.
The GM guys here are aggressive, unsavoury, chainsmoking (just outside the front door) goombahs that smell of garlic and gum disease and who have the interpersonal skills of a very large reptile.