Quote:
Originally Posted by milt
Well, hopefully he will recover his loss. But, his ready willingness points to what? I wouldn't have given you a refund until I knew more.
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Well, let's say for example's sake, I had an online business where I sold widgets to people online. I consistently use a specific shipper, that I've had no problem with in the past. All of a sudden, I have an incident where one of my customers receives a damaged widget. Wouldn't standard practice of a good business be to provide the customer with a replacement widget, and then try to recover my loss with the shipper? In my opinion, I think that's how a business should operate.