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AT&T gives new customers, or those who are upgrading to the iphone a much, MUCH better deal than those existing customers who've already bought one and simply want to replace the phone with a newer version (or who lost their first one, as in my wife's case). In our case, my wife's original iphone was about $200. After she lost the phone a couple of months later, we could only replace it for the full retail cost, which was over $400!
This is my guess as to what's pissing off HHI944.
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