Quote:
Originally Posted by LakeCleElum
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Hey, it works, see below.
Quote:
Originally Posted by techweenie
Just a-holes at the repair depot? I've never had a less-than-excellent experience at the Genius Bar.
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My first Mac (well-documented here on PPOT!) was very problematic. The "Geniuses" were absolute idiots when dealing with the issue (computer wouldn't wake up after going to sleep). I spent $300 on un-needed new memory, suffered through multiple cycles where they "failed to reproduce the issue" (after I demonstrated it to them), and they finally told me to piss off and gave me a 10% off coupon on my next purchase.
It took a visit to another Apple store, a lot of yelling, and 2 hours on the phone with a REAL expert (2nd or 3rd level support) to isolate the issue (the motherboard, which I told them was the problem from day 1 since I had done some simple experiments with a variety of memory modules) to get the problem fixed.
FWIW, the guy who helped my wife the first time around (and promised to put things straight the second time around) told us bluntly that he was "new here" so he didn't yet have a biz card to give us in case we had to talk to the repair depot again.
In my experience only the new guys are helpful!