[BeyGon]

We had a $75k home equity line with Wa Mu that we had for a long while but hadn't used it. When they got in trouble they sent us a note and said it was being dropped to $21k. I knew they were screwed up and didn't really care, just said ok. A couple months later we got a notice saying the line was cancelled because of missing paper work. This was over a year ago. For a year now we have been in the local branch, now Citi Bank getting papers notarized and FedExed to their office. The first three times they said they never got them, FedEx said they delivered them. The last time, a few months ago we called them the next day after we checked with FedEx, yes they had the papers. These were the same papers we filled out to get the equity line the first time, and the second, third, forth and fifth. Now after over a year we got a notice saying because the paperwork wasn't completed in time our equity line is cancelled.
I talked to the manager at the local branch, I was unhappy, I called their Executive office, 1-800-242-7399 and talked to a liver person, Just in case anyone ever wants to talk to a live person at Citi Bank-I was really unhappy, the guy told me not to talk like that, lets be PROFESSIONAL, I said I am tired of being the only proffessional in the room.
What a bunch of lying cheap but pieces of crap, they strung us along for a year. It is a good thing we didn't need the money just wanted our old line of credit back.
THERE WILL NEVER BE A TIME WHEN I THINK I HAVE SAID ENOUGH BAD THINGS ABOUT CITI BAMK.