[mikester]

We have a Citi CC and had some finance charges misapplied. $.91 worth. Not a big deal really and certainly not worth the trouble. We only noticed it because there was a auto payment that went through it that was very occasional. We weren't watching the card and missed a payment.

Wife got them to forgive the late fee in exchange for us keeping the account. They said they would considered the finance charge (the $.91). Got a letter in the mail today - they are still going to charge us the finance charge ($.91).

They sent us a letter to tell us we weren't getting our 91 cents back!

Dorks. That letter probably cost in postage, and time to research at least $25.