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Cable, DSL or even dialup just supply "Internet dial tone" - you can typically use whatever browswer and/or mail client you like (ahem, except for AOL). I've never even opened the install software for my Cox system.
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Quite a few services, like my MSN DSL, require that you use Internet Explorer and Outlook (Express). There's some "secure" setting in Outlook that MSN requires in order to be able to download mail.
Also, Outlook and Outlook Express are different pieces of software. Outlook Express is basically a stripped down version of Outlook. However, Outlook Express has all of the features that I've ever needed!