[chrisf]

maybe more like a scam. Money has gotten super tight for me this past year.
I called verizon to see what I could do plan wise to save money. I spoke to the rep the beginning of August. I was told that I use less than 300 minutes a month, and my current plan was 900 minutes. So we reduced my plan to a 450 minute plan.

I also saw a "premium texting plan" at $10 a month, which had been on there for just over a year. I explained that I hardly ever texted. She told me it was a billing for a 3rd party service! What the hell! I said I had never signed up for this service, which was called Dada.net. I guess they provide MP3s, ring tones etc...She said there was nothing she could do about it, but gave me their number.
(I was refunded that amount after contacting them, and they could see I never downloaded anything.)

So I switched my plan: cut my minutes in half and removed all texting & pic service.
Cut my monthly bill in half. I was pretty happy.

Like I said, money is really tight, so I let the bill for august & september slide. (I hate doing it, but it was done).

I went to pay this morning, and my outstanding balance is: $440.03!! That's more than twice what is normally is. I called a rep today, and she checked some things for me, and informed me that when I switched plans, I lost the in network, friends & family thing. I wasn't originally informed when I switched plans that the minutes I was quoted as using (avg/month for the past year) were out of network, and I was never informed that I would no longer have the in network service.

I was hoping to speak with a manager, but the rep said that all the lines were busy and they'd have to call me back. She then informed me that if they did this, I would incur additional minutes for this month!

I am completely floored right now. I'm going to call back shortly.