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a) No such thing as never having to send certified/return receipt. You do it regardless.
b) Someone else needs to do your contracts. What you have is an Evergreen. Fine if that's what you want but I never do them until year 2 when the vendor has shown me some of what I'm to expect.
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"I want my two dollars"
"Goodbye and thanks for the fish"
"Proud Member and Supporter of the YWL"
"Brandon Won"
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