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If your PPI was clean and the damaged occurred after, the dealer or the transport company should pay up. I would contact the transport company and file a claim with their insurer despite what they say. If need be your insurance company can get involved. You typically have 30 days to inform your insurance company after purchase all the while you are insured. I'd try to avoi a claim with your insurer though unless you know it won't hurt your premium.
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