[red-beard]

I just received a business call from Direct Capital (which is pretty much a scam organization, but I digress). We answer calls with our business name.

This guy asks for me, by first name. He then says "This is Pat with Direct Capital."

It is bad enough when telemarketers call me at home and act casual and as if they know me. But in a business call to do this? What the hell has happened to courtesy? I think it is rude to call a person by their first name, unless they direct me do so.

I always address e-mails to people I don't know with 'Mr." or "Ms.' and then last name, so I do not offend them. Is this just me? Do you think this is rude? It is certainly not professional.