[BlueSkyJaunte]

They are biased, like everyone else. I've never seen any rag that could be considered unbiased.

BTW Toyota isn't at the top of their heap anymore. Also keep in mind a lot of their scoring isn't based just on their tests--they send out owners' surveys etc. and get a lot of their data that way.

I find them more useful for topics in which I have zero interest, like vacuum cleaners and refrigerators. To me, their computer reviews are pointless and their auto reviews are uninspired (though the reliability history, as Supe pointed out, is very useful).