Quote:
Originally Posted by Rick Lee
Five Guys is inconsistent. In the DC area, where they started, they're all pretty good. I went one in Houston recently that SUCKED. I can walk to In N Out by my house. Not only do I love their food, I love the fact that they refuse to add a bunch of BS like chicken and salad to their menu. It's burgers, fries and shakes and that's it. Love that. And for some reason, the ones around here are all staffed with the nicest teenagers. As much as I hate everyone, I am usually in a good mood when at In N Out, because the staffers are so nice.
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They have the nicest kids working the counter in L.A. as well. Every location I've ever been to, and that's a lot. It's an example of a brilliant corporate philosophy, (that I wish was copied more), where the hiring and training must be intense in the area of good customer service. These young people are without fail prompt, cheerful, polite and well-groomed. This does not happen by accident. It's a family-owned business and the founders were really smart to understand the importance of this. Those youngsters have an excellent bit of life training as they enter the work force after working there, IMO.
Their food and prices are great too.
