[RWebb]

I included that in my post above - maybe not explicitly enough. It depends on what exactly you mean by "ignored."

At an organizational level, as a corporation - yes. But how bad was it if you look inside that black box - look at it mechanistically?

Did they plan to stonewall and hope it would go away? Or did various people send memos out and the ones who got the memos took too long to decide how to figure out the problem(s) and their solutions?

The 1st case is REAL bad; the 2nd is more on the organizational fk-up level...

That's my point - we don't know yet what their level of culpability is.