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Looking_for_911 I make it a practice to never re-enter an establishment that uses those tactics and always try to tell at least 3% of the general population I meet what SOB's I think the merchants are!
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And I bet you complain about high prices also.
In a small operation, a "Mom and Pop" store if you will, the fees for using a credit card machine sometimes removes all profit from a sale. These businesses are already operating on such a small margin to compete with the big boys that they barely keep their heads above the water from month to month. On labor, it's almost an unintentional slap in the face
I wonder how many people that hate "Big Business" also ***** about this 3%.
And yes, I am trying like hell to get a small business off the ground. 80 hour weeks with basicly no pay, in the hope that we can get this thing off the ground. We don't pass this fee on to the customer, it doesn't fit in with our clientelle. But I sure as hell won't criticise anyone who does.
Looking_for_911, you are the type of customer we don't want. We bust our ass for little pay to get you the best price possible to try to make you happy, and then you ***** about 3% and the tell everyone how you got "ripped off".
Would you replace a timing set, and camshaft position sensor on a 2001 Silverado V-6 for $425 AND supply all the parts? I'm on my way to do just this right now. Not making much on this job once you include the overhead, but I REALLY want the business, and return customer. If he wants to pay by credit card, I'll tell him how much it will cost me while I slide it through the machine. $12.75 isn't worth losing a customer over, but it also means I bought this guy a gasket or two, and some silicone.
At least try to understand why this "SOB" is doing what he does. If you have kids, in this economy, you need every penny. Fortunately, I don't have kids, and can let the fees slide.