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AutoBahned
Join Date: Jul 2007
Location: Greater Metropolitan Nimrod, Orygun
Posts: 55,993
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Mortgage Payment Lost?
Got a call from Wells Fargo tonight - from their collections dept. of all things. They said my payment was overdue
I have it paid right out of a mutual fund account - directly. So logged on and sure enough, it was paid on Jan. 29th ~ 2 weeks ago. Or at least my mutual fund was debited the exact amount it should have been on that date. So I told her no, it was not late - I am looking at the proof right in front of me.
The woman said that their Cust. Svce. Dept was closed for the evening and to call tomorrow (by which time, if the payment really WAS made they will be able to hit me with a nice fat late charge).
I am wondering what is up - I'm sure Wells Fargo would like to make a little extra cash, but not sure if they often make errors of this type - or if maybe the mutual fund co. messed up somehow.
Another complexity is the County raised my property taxes recently and Wells Fargo sent me a letter to pay $xx if I wanted to keep the monthly right where it was before (or do nothing and see the monthly payment go up). I didn't want to mess with changing the monthly, so I sent them a check form another account to pay the extra for escrow.
I had a long series of problems some years ago with GMAC and it was clear that they were doing some "creative accounting" in order to generate late fees.
Anybody have any problems with Wells Fargo?
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