View Single Post
Guitarpley Guitarpley is offline
Registered
 
Guitarpley's Avatar
 
Join Date: Feb 2010
Location: Sarasota Florida
Posts: 11
Garage
Email from the compnay that did the work

Hey Lads -

I wanted to show you some bits and pieces from an email from the owner of the company who "fixed" my car for me...

Chris,

We do not need your help. The RENN HAUS technicians collectively have over 40 years of experience. You paid $3,000.00 to fix $3,000.00 worth of problems and failures with your car. It is not RENN HAUS’ responsibility or fault that your car required those and now additional repairs...

...RENN HAUS does not require your input, second guessing nor will I allow you to direct our professional technicians on how to do their job. If you can be satisfied with describing your concerns and allowing us to provide our estimate for the repairs we may go forward. Otherwise, we wish you the best.

Regards,

Guy Covington
RENN HAUS LLC
6130 Clark Center Ave.
Sarasota, FL 34238
941-922-3600
Renn Haus - Porsche | BMW | Audi | Mini - Auto Repair, Sarasota



This was because I was not pleased that my car was STILL showing the same symptoms when I got it back.

Classy, huh?

On the cars last visit to his shop (the 3rd visit in 6 days - AFTER they were done) he said that NOW the problem was the alternator, and required another $683.00.

FUNNY NOTE: when I picked the car up - there was a curious print-out left in the car. See the picture...ALLDATA instructions on how to change an alternator for my car.


FUNNIER NOTE: their website claims "Porsche Certified Technician" in nice bold letters - and they list "state-of-the-art computer alignment" and "engine electrical problems" as some of their specialties...hmmm....no certifications on record afterall...

+++++ JUST noticed they changed their website to "ASE Master Certified Technicians"+++++






Oh what a tangled web we weave...

Chris

Last edited by Guitarpley; 02-17-2010 at 04:35 AM.. Reason: forgot link, change content
Old 02-17-2010, 04:25 AM
  Pelican Parts Catalog | Tech Articles | Promos & Specials    Reply With Quote #16 (permalink)