[Sunroof]

We stayed in one recently in the historic district of Charleston, South Carolina. It was an old established B&B. The owner had to have an off day as you can sense the bad mood, lack of enthusiasm toward the guests, indifferent, aloof...

Grant it, you do not stay at a B&B so you can be entertained by the host, but first impressions are lasting impressions and the vibes were horrible!! Understandably human beings have bad days and folks are entitled to their moods, but we picked probably one of the worst days this owner cared to be around people let alone clients.

This just made us realize how much of a people industry the B&B business is. Folks driving say hundreds of miles for a much needed break in an expensive B&B do not need to be treated or made to feel unwanted from the get-go.

Despite the rural and scenic locations of many B&Bs that make up the attraction of ownership, I never want to have to take a "happy pill" every morning to appease my clients.
Its not would I want to do after retirement, unless I stayed well behind the scenes and let other staff pamper the clients. Its purely a people business................