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No one expects the company to be perfect but they are blown away when the mistake happens to them.
Every company screws up. The good ones will make it right and go the extra mile to make you happy. My first order had a problem and they did just that.
I suggest you try some of the other vendors. They have an I-don't-give-a-rip attitude when stuff happens.
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Joe
See Porsche run. Run, Porsche, Run: `87 911 Carrera
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