Quote:
Originally Posted by Fast Corners
My experience with them has been quite good to date and I'm sure that most others will attest to this also. You should do some searches on Pelican's customer service on this board. You will find that most problems were resolved quickly and what is more impressive...directly by the proprieter.
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Mr. Enders is a very good, long-term customer of Pelican and is very familiar with our company, our reputation and our customer-friendly policies. I believe that he was very frustrated by the part that he received, and was merely inquiring to find out if this particular order was indicative of a trend away from our typically high quality focus (no, it's not a trend - just an isolated incident due to a low stock issue).
-Wayne