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I don't think I ever said he need to apologize. I just thought his expectation for parts was unreasonable and if a part is not being manufacture anymore cs is not going to ever be able to do anything for you. Those convos are almost always the customer venting. I can't judge the cs experience because that is subjective, but I do wonder why more than one rep was talked to.
We can obviously spend our money wherever we want to, but the OP is going to continue to be frustrated no matter where he goes unless he adjusts his expectations on parts availability.
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1983 944 - project mode
2002 Ford F150 - every other daily driver
1976 Honda Goldwing - the other days
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