Quote:
Originally Posted by Smoker324
Are you serious? Give me a break. I am sure that the OP did not expect someone to "****" a part -- but I am also sure that he and any normal customer expects that if it is advertised then it doesn't need to be "****ed."
Remember that the customer is a person and being short is nothing more than a typical tactic to avoid the underlying problem -- namely that the part, although advertised, is not in stock. All that was needed is a "Sorry I will try and take care of it" and it would have been over.
Yes even the awesome Pelican Parts can have jerk reps. The OP shouldn't have to apologize for getting bad customer service.
Dan C.
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Except that he never said that the rep was actually rude. The only bit of actual information contained in the OP about the rep was that the rep didn't have any response to his ranting about NLA parts being listed on the website. That's hardly "rude". Sub-optimal sure, but not "rude" by any stretch.
There's absolutely no evidence in the OP to suggest that the Pelican rep was being "short". The evidence we have actually suggests that it was the customer who was being short with the rep.