|
"Having been a Honda dealer, I can say that most of you guys are smoking crack. Granted, not all dealers are the same, but they are not all bad either. Working on cars 8 hours a day isn't easy work and the guys turning the wrenches aren't getting rich. The dealers that I know aren't making a killing either, what with everybody thinking they can show up at a dealership and buy a car for less than what the dealer pays for it.
And, if you think that manufacturers deliberately design cars to be hard to work on, and to fall apart 5 minutes after the warranty expires, my advice is that you should go put your tin foil hat on and sit in the corner.
Everybody has a choice. If you want to save money, buy a made-in-China-to-a-price starter from the nearest parts store and change it yourself. It's easy, anybody could do it in no time at all. No tools are required. Heck, do it in the parts store parking lot, they won't mind."
JR, nice response.
I have great relationships with all dealers I use locally, DD or Porsche. Key word is "relationships".
Jerry, instead of calling the Honda zone manager, why didn’t you sit down and discuss with your dealer and have them explain the charge and why you felt it was not a fair price for the work?
My daughter had a Honda for 7 or so years from new, and these folks were some of the best I've ever had the pleasure of doing business with.
Just my $.02 worth...
|